1. General Policy

This Refund Policy governs all payments made to ALTIVORA HOSTING. By purchasing any service, you acknowledge and agree to the terms outlined below.

2. Eligible Refunds

Refunds are issued only when explicitly stated in a specific service agreement or promotional offer. Unless otherwise mentioned, all services are provided on a prepaid basis.

3. Non-Refundable Services

• Domain registrations, renewals, or transfers
• Setup fees, installation charges, and licenses
• Add-ons, upgrades, and custom services
• Services suspended or terminated for abuse or violations

4. Payment Disputes & Chargebacks

Initiating a chargeback or payment dispute without contacting us first constitutes a breach of this policy and may result in account suspension or termination.

5. Processing Time

Approved refunds, where applicable, are processed using the original payment method and may take several business days depending on the payment provider.

6. Policy Abuse

Any attempt to abuse refund systems, promotions, or payment gateways may result in permanent account suspension and service denial.

7. Policy Modifications

ALTIVORA HOSTING reserves the right to modify this Refund Policy at any time. Continued use of services constitutes acceptance of the updated policy.

8. Contact Information

For refund-related inquiries, contact:
support@altivorahosting.in